School Readiness Attendance Changes: Signing of the Parental Payment Certificate

Effective March 1, 2021, the Office of Early Learning (OEL) will be enforcing signing of the payment certificate in order for your child care provider to be reimbursed for services provided to your child(ren).
What must you do?

In order to complete your enrollment and redetermination process, you MUST sign your payment certificate. Failure to do so will result in your childcare provider not being reimbursed and may choose to deny your child care until you sign the payment certificate.
Automated e-mail notifications will be sent to you every five days until the payment certificate is signed.
To prevent interruption of child care after your initial enrollment or redetermination is approved, please be sure to review the Terms and Conditions and sign the Enrollment Certificate within your Family Portal Account. This must be signed to generate your payment certificate.
Once you receive the initial enrollment or redetermination approval email log onto your Family Portal Account
Click the “Sign” button to generate your payment certificate.
Please Note: Your child care provider is able to terminate enrollments in “Pending Family Acceptance”, excluding at-risk. They are also able to cancel enrollments in “Pending Family Acceptance”, excluding at-risk.
Parents declining to sign the certificate will be responsible for full tuition.

Click here to watch an instructional video on how to sign the payment certificate.
If you have any questions, please contact one of our Customer Service Specialists at (954) 377-2188.